Siya Enteprise's Payment Terms are strictly 7 days from invoice date and these terms will be enforced rigorously. Upon acceptance of a proposal for manpower, we will issue a quotation for the total fee quoted.
upon client acceptance of terms of hiring proposal and
its not our duty to take cheque/payment from your side, you should to deposit in our account.
It is the clients responsibility to complete any work quoted for unless we have expressly and in writing undertaken to source any such material on our own account and we will take no responsibility whatsoever for any delays or forfeits caused by such material not being delivered. Please note it is not our policy to accept putting projects on hold and the client should take steps to ensure that sufficient means are available to complete a project once a contract is entered into.
Deposit invoices for accepted proposals are payable immediately, and commencement of a contract proper cannot take place until such deposit is received and cleared in our account. Credit terms on final or intermediate invoices are strictly 7 days on invoice date. We reserves the right to impose an interest surcharge of 5% over bank base rates on any balances outstanding after 14 days. All amounts due to us shall be paid in full immediately when due without any deductions in respect of any claim, counterclaim or set-off. We reserve the right to terminate without notice the service of any client who is in breach of these clear and unambiguous payment terms.
Delivery
As Siya Enteprise only offers staffing services, where a System Administrators time is the only real product, there are no "Delivery Charges". If a job requires travel, this will be agreed before hand and appropriate expenses included in the quote for work.
However, if Siya Enteprise is unable to complete the task due to problems on our end, we will first communicate with the client to work out the best solution and, if appropriate, we will offer a full refund if we have only spent a short amount of time on the task as a whole. It is our aim to always keep communication channels open so as to avoid these scenarios completely.
If you have a recurring service with Siya Enteprise, all charges are paid in advance during the billing cycle and are non-refundable. For billing cycles of 1 month or longer, and where a refund has been requested, please see below regarding cancellation.
Returns
Siya Enteprise does not offer a returns policy due to the fact that our work is based on Time, and due to the laws of the universe, we cannot currently return time (that is impossible ! )
Cancellations
We appreciate that sometimes clients make mistakes when ordering services, or may change their mind before we start working on the project. If this is the case, simply contact us at the soonest possible instance before we commence work, and we will gladly cancel the service and offer a full refund. If we have already started and are a considerable way into the task, we reserve the right to request payment for at least the time spent working on the project. If you have a service that is recurring with Siya Enteprise and wish to cancel it, please contact us to let us know at least 7 days before your next billing date and we can terminate your services for you. Please note that services will continue to operate until the next billing date if you have cancelled, but you will not be billed again unless you have other services with us. Therefore, if you cancel mid billing cycle you will get what you paid for, and you dont have to worry about cancelling on an exact date to get the most out of the service.
What Happens if Client DoNot Pay?
You will leave us with no choice but to terminate the account to which the invoice refers. You will no longer be able to use our services irrespective to which the invoice refers. I want to discuss this - there must be some mistake ! Before we Terminate we issue a Suspension Notice, we will have done everything reasonable and proper for a professional business to recover monies owed to us by you. We have sent you invoices. We have probably sent you copy invoices. We have sent you statements. Our accounts department has been available by telephone, fax and e-mail to discuss any inconsistencies or irregularities that you feel may exist in an invoice(s). But once we have issued a Termination Notice the time for discussion is over. Siya Enteprise Payment Policy will be rigorously enforced and our advice to you is to pay the outstanding invoice(s) without delay. If you feel there is something to discuss, something which should have been discussed when the invoice(s) was originally issued then please contact our accounts department once your debt has been cleared.
After Suspension what to?
The outstanding balance needs to be paid for with cleared funds. If you decide to send a cheque do so now - we will not be responsible for any postal or bank clearance delays in which case your account may still be terminated. Therefore, to settle the outstanding balance without delay you can make an immediate payment at your own bank, at any branch of SBI Bank or by electronic bank transfer. This T & C is only for Credit Control of Company, it does not include your services terms. For every client we have different service deployment policy depends on their services, please contact our business representative for that.
Further Information
For further information about our policies, or to request copies of your personal information held by us, or to make a complaint about the handling of your personal information, please call us on (+91) 83207 11644 or email us at siyaenterprise1988@gmail.com. You may also contact us to correct any details in your personal information that we hold.
Sincerely,
Human Resources
Siya Enteprise